Last updated: September 1, 2026
These terms of use (the "Terms") govern your use of the Divest mobile application and website at https://usedivest.com, and via the Divest mobile application available on the Apple App Store and Google Play (the "Platform").
Please read the Terms carefully before using the app so that you are aware of your legal rights and obligations, and do not access or use the app if you do not agree to be bound by these Terms.
By accessing or using the Divest app, you expressly acknowledge and warrant that:
You are at least 18 years and have understood and agreed to comply with and be legally bound by the Terms.
You are not, and shall not at any time become, a person or entity listed on, owned or controlled by, or acting on behalf of a person listed on, any applicable trade embargo, economic sanctions list, or politically exposed persons list — including without limitation the United Nations Security Council Sanctions List, the U.S. OFAC Specially Designated Nationals List, and any equivalent list maintained by the European Union, United Kingdom, or your resident jurisdiction — and you acknowledge that Divest may conduct ongoing screening against these lists throughout your relationship with Divest.
You are responsible for all bank accounts or payment instruments you link to your Divest account, and you have obtained all consents necessary to provide Divest with the personal information required and also willing and available to provide all required information of linked third party bank accounts to your Divest account in accordance with applicable laws.
These Terms shall constitute the entire agreement between you and Divest Solutions Limited (subsequently referred to as Divest, we, us, our) concerning your use of the Divest app.
Divest is committed to managing your personal information in accordance with data protection international best practices; you can read our Privacy Policy published on the website and application for better understanding of how we collect, use and protect your information.
Divest reserves the right, at its discretion, to vary the Terms at any time. Therefore, you are advised to review the Terms on a regular basis, as you will be deemed to have accepted any variations if you continue to use the services therein after they have been posted. Where a variation is material — including any change to fees, exchange rate margins, or your rights under Section K (Limitation of Liability) — Divest will notify all users in advance by email or in-app notification before the variation takes effect.
The Platform is intended to provide you with general information about Divest, our products and services, and how to contact us.
Although diligent efforts are made to ensure that the Platform is updated and accurate, no warranty is given as to the accuracy or completeness of any content therein, including, without limitation, the text, rates, articles, products, software, application programming interfaces, graphics, interactive features, trademarks, service marks, and logos (the "Content"), and Divest has no liability for any errors or omissions therein.
The Platform may contain links to third-party platforms that are not owned or controlled by Divest. We are not affiliated with, have no control over, and assume no responsibility for any third-party platforms' content, privacy policies, or practices. Access to any third-party platform is at your own risk.
Divest reserves the right to discontinue or modify any aspect of the Platform at any time with or without notice to you, and we will not be liable to you or any third party as a result of any such discontinuance or modification.
In accessing Divest platforms, you are responsible for compliance with local laws and all applicable laws and regulations and for obtaining your own legal, tax, and financial advice. Some products and services described may not be available in all jurisdictions.
You understand and acknowledge that all transactions conducted through the Platform are final and irreversible. You are solely responsible for the accuracy of the transaction details provided on the Platform and therefore acknowledge liability of wrong transactions. You acknowledge to ensure that you send your assets to the correct wallet address provided by the Platform and also to select the right networks.
By using the Platform, you further agree to the following:
Verification of your KYC information, including but not limited to BVN validation and Anti-money laundering/counter terrorism checks that may be conducted by Divest in compliance with applicable laws. These checks are carried out in compliance with the anti-money laundering and counter-terrorist-financing legislation applicable in your country of residence — including, where relevant, the requirements of Nigeria, Ghana, South Africa, and Kenya — as applicable to your account.
You will not use your Divest account for any illegality or any activity in violation of local laws, statutes and regulations.
You shall not create accounts with malicious intents and or for the purpose of abusing the Platform or passing your account off as that of another.
You will not have multiple Divest accounts; sign in or access any other Divest account asides yours.
You fully understand the volatile nature of the offered currencies on our Platform, as well as the risks associated with buying, selling or trading digital currencies.
You shall not attempt to carry out a transaction in relation to a digital currency other than a currency offered on the Divest Platform.
You acknowledge that Divest may suspend or restrict your access to the Platform, without prior notice, where necessary to comply with sanctions screening obligations, applicable law, or an instruction from a regulator or law enforcement authority.
Upon breaching any of the above or any part of these terms of use, we reserve the right to prevent your further use of the Platform, suspend or totally terminate your account.
Divest currently offers its services in multiple jurisdictions, including Nigeria, Ghana, South Africa, and Kenya, and may expand to additional jurisdictions from time to time. The specific products, digital currencies, payment methods, transaction limits, and regulatory disclosures available to you will depend on your country of residence and the regulatory registrations Divest holds in that jurisdiction at the relevant time. Where Divest publishes jurisdiction-specific terms, supplementary disclosures, or a local addendum for your country of residence, those provisions apply in addition to these Terms and take precedence over any conflicting provision in these Terms.
Divest maintains a high-level standard of Know Your Customer ("KYC") and Know Your Business ("KYB") checks as part of our internal control as well as our commitment to combating fraud. Consequently, you, as our customer, are required to provide personal information and documents when creating your account.
The nature of the identity verification varies and typically depends on your resident country and level of transaction. We also reserve the right to conduct enhanced due diligence (EDD) on your account.
You also accept that there may be delays in using or carrying out transactions with your account while we carry out the necessary KYC/KYB checks or EDD.
Divest will retain information and documents obtained in the course of identity verification for a period of seven (7) years following termination of your relationship with Divest, or such longer period as required under applicable anti-money laundering law, after which such information will be securely deleted or anonymised in accordance with our Privacy Policy.
The use of our Platform enables you to send out, receive and hold digital currencies, provided these are part of Divest offered digital currencies.
Local currency deposited into your Divest Wallet shall be solely for (1) the purchase of Supported Digital Currencies and/or (2) withdrawal to an approved bank account already added to your Divest profile.
The currencies currently supported for wallet balances and transactions are listed in-app and currently include the Nigerian Naira (NGN), Ghanaian Cedi (GHS), South African Rand (ZAR), and Kenyan Shilling (KES), among others Divest may add from time to time.
Divest is not a bank or deposit-taking institution. Balances held in your Divest Wallet are not insured or guaranteed by the Nigeria Deposit Insurance Corporation or any equivalent deposit insurance or protection scheme in Ghana, South Africa, Kenya, or any other jurisdiction in which Divest operates. See Section M (Fund Safeguarding) below.
You agree that you will have no claim to any digital currency sent to a receiving address associated with your Divest wallet where that coin or currency is not part of Divest supported network.
You further agree that you will have no access or claim to any other digital currency sent to a wrong supported wallet address.
Divest shall process the wallet transactions in line with your instructions. You further agree that Divest does not guarantee the identity of any user, receiver or other party to a wallet transaction as you are solely responsible for the accuracy of all transaction details.
In the event that you become aware, know or should reasonably know that any digital currency or fiat has been credited to your Divest wallet (or any bank account associated with your account) in error (including but not limited to double deposits), you shall immediately notify us of the error by submitting a ticket through the Divest Support on the Platform.
You agree that you have no claim or entitlement to any fiat or digital currency received in error, including double deposits, and must immediately return such funds in accordance with the instructions received from Divest.
Divest reserves its full rights to recover any fiat or digital currency sent to you in error and may at its sole discretion pursue civil and/or criminal actions against you if the money is not immediately returned voluntarily.
You further agree to indemnify Divest for the digital currency sent in error, double deposit of funds as well as all expenses incurred in recovering the funds, where you failed to immediately return it voluntarily.
Upon verification and activation of your account, you may deposit local currency into your Divest wallet by depositing funds into a designated Divest bank account.
In accordance with legal and operational guidelines, you must adhere to the following deposit requirements:
You shall only make a deposit from a bank account held in your own name. You must not allow any third party to make a deposit into your Divest wallet.
You may only deposit local currency from a bank account compatible with the deposit methods available in your country or region.
You may only make deposits denominated in the same local currency associated with your wallet.
You must not make a cash deposit as Divest reserves the right to refuse any deposit made by cash or cheque.
Deposits sometimes take time to reflect in your Divest wallet due to network, or operational flow issues. Under no circumstances will Divest have any liability to you in respect of any delay or failure of deposit reflecting in your Divest wallet.
You may withdraw funds from your Divest wallet to your local bank account as designated by you and we will process such withdrawals in accordance with your instructions.
You are solely responsible for ensuring that all withdrawal instructions provided, including the designated account number, are accurate and correct as Divest will be under no obligation to reverse or amend any withdrawal.
You agree to ensure that all withdrawals shall be to your own bank account and that Divest may reject or suspend any withdrawal to the bank account of a third party.
Divest ultimately reserves the right to correct any errors in pricing or transaction details resulting from technical glitches or human error. We may also reverse transactions concluded on the basis of such erroneous pricing or details, even if settled already.
In the event of any transaction error as stated above, you acknowledge and agree that Divest may do any of the following without any liability to Divest:
a) Cancellation of the transaction by voiding the same.
b) Amending the price of the transaction to reflect the true prevailing market price at the relevant time, and communicating the same to you, as well as the difference. The "true prevailing market price" being the rate sourced from Divest's designated liquidity and payment partners at the relevant time.
In instances where you have received or withdrawn funds due to a technical or pricing error, including but not limited to buying or selling digital currencies below/above market rates due to such error, you shall immediately return such funds upon notice and request from Divest support team; provided that Divest shall reserve the right to recover such funds or gains made illicitly from your wallet and account balances.
We reserve the right to freeze your account as well as your right to withdraw from your wallet at any time in cases of double payment, erroneous credit or transactions.
In the above instance, our support team shall reach out to you immediately informing you of this lien, as well as the details of the double or erroneous payments as well as process for recovery.
Your Divest account, services and rights shall be restored, with the lien being lifted immediately upon recovery of the funds.
The Content on the Platform is the property of Divest and/or its licensors, is protected by copyright or other intellectual property laws and treaties, and may not be reproduced or appropriated in any manner without written permission of its respective owners. Divest reserves all rights not expressly granted in the use of the Platform or the services therein.
The Platform is provided to you for your information and personal use only and may not be used, modified, copied, distributed, transmitted, broadcast, displayed, sold, licensed, de-compiled, or otherwise exploited for any other purposes whatsoever, without Divest's prior written consent.
You may download or print one copy of any material publicly available on the Platform for your personal, non-commercial use. If you do so, you must retain all copyright and other proprietary notices contained therein.
Divest takes the security of your account seriously and has implemented measures to protect you in this regard; however you agree and accept ultimate responsibility for the following:
a) Keeping your security, passwords, PINs and login access associated with your Divest account and wallets.
b) Maintaining the security of your contact details linked with your Divest account, such as phone numbers and email.
In the event that you fail to take these security steps above, and it results in an unauthorized access to your Divest account and or wallet, Divest shall not be liable for such unsanctioned access as well as whatever accompanying loss you suffer.
You may delete your Divest account through the app or by submitting such a request and it will be acted on. Our team will proceed accordingly upon receiving notice to delete your account.
You hereby agree to the following:
Upon deletion of your account, you will immediately cease to have access to the account, the associated wallets or any of our services.
Divest shall not be obligated to notify you or give you any digital currency sent to any of the addresses or wallets associated with your deleted Divest account.
Despite your request to delete your account, Divest shall retain your information and account data on our servers for the retention period set out in Section C (Identity Verification) above, for legal, regulatory, and anti-fraud purposes.
The Platform is provided on an "as is" and "as available" basis, and without warranties of any kind either express or implied.
Divest will not be held responsible for any consequences to you or any third party that may result from the Platform being unavailable, interrupted, or subject to bugs, security breaches, or virus attacks.
Divest may amend these Terms from time to time; hence you are urged to visit the terms and conditions page on the Platform or our official website frequently to confirm when the Terms were last updated. See Section N (Force Majeure) below for circumstances beyond Divest's reasonable control, and Section O (Governing Law and Dispute Resolution) for how disputes under these Terms are resolved.
To the fullest extent permitted by applicable law, Divest shall not be liable for any damages or loss arising out of your use or inability to use the Platform. However, Divest's total aggregate liability to you arising out of or in connection with these Terms or your use of the Platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the greater of (a) the total fees paid by you to Divest in the three (3) months immediately preceding the event giving rise to the claim, or (b) $100.
Neither we nor our directors, officers, employees or agents shall be liable for any losses, damages, costs or expenses incurred or suffered by you under these Terms unless arising directly from our or their respective gross negligence, wilful default or fraud. In no circumstances shall we have any liability for consequential loss or special damage.
Some jurisdictions do not allow exclusion of certain warranties or limitations on the scope and duration of such warranties, so the above disclaimers may not apply to you in their entirety, but will apply to the maximum extent permitted by applicable law.
You are advised to familiarise yourself with the Platform's terms or reach out to customer support if there are any questions or concerns before completing a transaction using the Divest Platform. You can send an email to [email protected]. Should you have need for further resolution and governing law to your complaints, kindly refer to Section O (Governing Law and Dispute Resolution) below for further steps.
Exchange rates displayed on the Platform for the purchase, sale, or conversion of digital currencies include a margin over the underlying market rate obtained from Divest's liquidity and payment partners. Applicable fees for deposits, withdrawals, and conversions are set out in the Divest app, and may be updated by Divest from time to time. The applicable rate and any fees will be clearly shown to you before you confirm a transaction.
Divest is not a bank in any jurisdiction in which it operates and customer funds are held in segregated accounts with licensed banking and payment partners in the relevant jurisdiction, separate from Divest's own operating funds. Funds held in your Divest Wallet are not insured or guaranteed by the Nigeria Deposit Insurance Corporation or any equivalent deposit insurance or protection scheme in any jurisdiction.
Divest shall not be liable for any delay in, or failure to perform, its obligations under these Terms where such delay or failure results from causes beyond Divest's reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, action by any government or regulatory authority, internet or telecommunications network failures, or the unavailability of any banking, payment, or liquidity partner relied upon by Divest.
Because Divest operates across multiple jurisdictions, these Terms, and any dispute arising out of or in connection with them (including any non-contractual dispute), shall be governed by and construed in accordance with Nigerian laws without regard to conflict-of-laws principles — except that nothing in this Section excludes or limits any mandatory consumer protection, data protection, or other statutory right that cannot lawfully be waived or excluded under the law of your country of residence, which shall continue to apply to that extent.
Any dispute shall first be raised with Divest's support team at [email protected] for resolution through Divest's internal complaints process. If the dispute is not resolved within thirty (30) days of being raised, given Divest's cross-border user base, disputes shall be resolved by mediation referred by either party, seated in Lagos, with proceedings conducted in English.
Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Assignment: Divest may assign or transfer these Terms, in whole or in part, without your consent, including in connection with a merger, acquisition, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without Divest's prior written consent.
Notices: Divest may provide notices to you by email, in-app notification, or by posting on the Platform. Notices are deemed received when sent, or when posted on the Platform, as applicable.
Survival: Sections C (Identity Verification), G (Intellectual Property Rights), K (Limitation of Liability), L (Fees and Exchange Rates), M (Funds Safeguarding), and O (Governing Law and Dispute Resolution) shall survive the termination or deletion of your Divest account.
No Waiver: Divest's failure to enforce any right or provision under these Terms shall not be deemed a waiver of that right or provision.
Language: These Terms are drafted in English. Any translation is provided for convenience only, and the English version shall prevail in the event of any inconsistency.